How do I place my order?

Step One: Browse our Signature Collection and select your favorite styles.

Order samples of the styles that appeal to you. That’s the best way to experience the cushy texture of letterpress and the clarity it lends to typography and art. You can purchase your choice of three invitation styles for $25 plus shipping, with the cost credited to your final order.  

Simply click on the “Order Sample” button found on each style page. For each style you choose, you’ll receive a printed envelope, an invitation, a response card and a response envelope. The samples may not be in the color of your choice, but they’ll give you the opportunity to experience the quality of letterpress firsthand. Please be prepared for slight variations among your Signature samples, since no two pieces of letterpress are the same. That’s part of its beauty and charm.   

Most sample orders are processed within three to five business days. You may select your shipping method at checkout.  

Once you’ve examined your samples and selected your style, please complete order form and fax to 202.536.5062 or email to hello@saimasaysdesign.com or call us at 1800.537.6057.

Step Two: Review and approve your proof. 

A formal contract and request for payment will be made at this time. Once we have received both items, we’ll acknowledge your order with an e-mail thank-you. And, within three business days, you’ll receive an electronic proof – a color Adobe .pdf attachment – that displays every piece of your stationery ensemble. 

This is your opportunity to check the details of your design and to proofread your personalized text. For each additional round of revisions, there will be a $50 charge, and those changes may well delay the shipping date. 

Please note that colors viewed on a computer monitor may differ from the printed product. Your best guide is to order samples or an ink selector guide that shows you how that ink looks like on paper. Remember, too, that letterpress is like fine-art screen printing. Slight color differences should be expected. 

When you approve the proof, you are declaring that all its elements – the art, text, format, colors and paper – are as they should be. Accordingly, Saima Says Design will produce an invitation set that looks exactly like that proof. If you find errors in your finished stationery, we must charge you for a second print run. No one wants this to happen, so we urge you to be meticulous. 

Review your proof with the utmost care. Take your time, and enlist some helpers. Ask these questions: 
•Are all your ensemble pieces included in the proof?
•Are the ink, paper and envelope colors correct?
•Are any design elements missing? 
•Are all fonts correct?
•What about the dates, names, titles, telephone numbers and street, e-mail and Web addresses? Is all the relevant information included?
•Is the style consistent? If you’ve decided against abbreviations, is everything spelled out? 
•Is the spelling correct? Is the punctuation proper? 

Remember: Once you give final proof approval, you assume responsibility for the design and typography of your stationery. Saima Says Design will not bear the costs of reprinting and shipping orders due to any errors you have approved. Nor will a refund be issued.

Step Three: Your stationery will arrive within three weeks from the date you approve the proof. 

Saima Says Design is committed to helping you get your wedding invitations out on time. We have some tips on reducing turnaround time, and we also offer rush services and rush shipment. Please see the questions below for more information.    

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How can I reduce the turnaround time?

First and foremost, proofread your text before placing your order. Multiple revisions not only delay delivery but also increase the likelihood of errors. Our suggestion: Write your content in advance and ask two people to review it.  

Select standard inks and papers. The addition of custom inks and papers options prolongs the production process. 

Postpone your RSVP deadline. Ideally, invitations are mailed six to eight weeks in advance of your wedding, and guests have three to four weeks to respond. If you’re pressed for time, set the RSVP deadline a few days closer to the wedding. 

Finally, you can expedite the proofing and printing process by selecting rush service

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Can you rush my order?

Two levels of rush service are available to accommodate your needs. 

Five-day rush: Guaranteed to ship within five (5) business days of proof approval. We will apply an additional rush charge equal to 50 percent of your order total. 

Ten-day rush: Guaranteed to ship within 10 business days of proof approval. We will apply an additional charge equal to 25 percent of your order total. 

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What kinds of payment do you accept?

You will be charged when you place your order. 

Saima Says Design accepts Visa, Mastercard and American Express credit card payments through our website or over the telephone. To provide your credit card number over the phone, please call 202.370.6381 during business hours (Monday through Friday, 10 a.m. to 6 p.m. and Saturday from 11 a.m. to 5 p.m.).

We also accept cashier’s checks, money orders and personal checks by mail to 
Saima Says Design
1010 Wisconsin Avenue
Suite 670
Washington, DC  20007

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Must I pay sales tax?

Sales tax of 5.75% is charged on all orders shipped to District of Columbia or picked up at our Washington, D.C. studio. 

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What about my privacy?

Any personal information provided by you is held in the strictest confidence; it is not disclosed to outside parties. Online processing of credit-card payments is encrypted and highly secure.

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How much does a Signature Collection ensemble cost?

We have a complete price calculator on the main page for each style. You can change the quantities, number of inks and items and get an estimate instantly, based on your needs.

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How do you ship?

Our standard methods of domestic (U.S. and Canada) shipping are FedEx Home Delivery (to residences) and FedEx Ground Service (to offices). You can calculate the typical delivery from when your order ships using the FedEx transit time map below. 

Once your order ships, you will receive e-mail confirmation with a FedEx tracking number so that you can track your shipment and make arrangements to receive the package.”  When planning your order, be sure to take into account unforeseen FedEx delays, holidays, weekends and weather-related delays.

Rush delivery also is available, according to the following chart. Again, please take into account possible delays due to holidays and inclement weather. 

 

DELIVERY SELECT

First thing the next morning

FedEx First Overnight

The morning of the next business day

FedEx Priority Overnight

The afternoon of the next business day

FedEx Standard Overnight

Within two business days

FedEx 2-day

Within three business days

FedEx Express Saver

 

Orders for international and special-delivery addresses (e.g., APO) are shipped by UPS, FedEx and the United States Postal Service.

Clients who choose FedEx International Priority will receive their stationery within two to three business days, in most cases. With FedEx International Economy, you will receive your order within five to six business days, in most cases.

Please note that Saima Says Design is not responsible for any international customs and duties that may be imposed on orders shipped abroad. 

Please note:

• The map above is a general representation of transit times for FedEx Ground shipments to commercial destinations. In limited areas, transit times may differ between shipments to commercial and residential destinations. For specific transit time information from one ZIP/Postal code to another, please go to Get Rates & Transit Times under the Ship tab on fedex.com.

• FedEx Ground business days are Monday through Friday (excluding holidays). FedEx Home Delivery business days are Tuesday through Saturday (excluding holidays).

Example: A package shipped via FedEx Ground on Monday with a transit schedule of 2 business days, (not including the day the package is shipped) would be expected for delivery on Wednesday. A package shipped on Friday with a 2-day transit schedule would be expected for delivery the following Tuesday.

 

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How green is your stationery?

Our entire Signature Collection is letterpress-printed on 100 percent cotton paper made from fibers reclaimed from the garment industry. Much of our Truly Yours custom stationery is printed on the same stock, and we offer many other recycled papers as well. Our printing plant operates on hydroelectric power. 

Cotton paper has advantages beyond the environmental. Because it’s acid-free, it’s known to last several hundred years without fading, discoloring or deteriorating, making it ideal for banknotes, dissertations – and wedding invitations. What’s more, the high absorbency of cotton paper yields crisper, more defined type and graphic design. A lasting impression, indeed.  

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Do you accept returns?

Saima Says Design does not accept returns. If you discover errors after you’ve approved the final proof, we must charge for a second print run. In the unlikely event that an error is due to our negligence, we will do everything possible to rectify it – including reprinting it at our cost. 

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